100 % guarantee uptime

The web hosting on Web1 servers is ideal for customers, who want to have their websites and e-mails at their disposal non-stop, 24 hours a day, 365 days a year. You will not face the problems such as an access failure lasting for several hours (what is very common on other servers).

Each customer who uses our web hostnig services MINIMUM, OPTIMUM or MAXIMUM, gets a 100 % guarantee availability of the servers, where he has his own websites and e-mail boxes.

In case of access failure we will prolong your subscribed period by a thousandfold of the failure duration! This advantage you surely do not get anywhere.

 

Terms of guarantee

A 100 % guarantee availability includes every unavailability of the server, but there is an exception, when the availability is:

  • shorter than 5 minutes, caused by current operations (restart of a service, of a machine, etc.),
  • caused by a failure of the contact between a customer and our services,
  • caused by an outage of electric energy beyond a framework of the secondary power-source security,
  • caused by a natural disaster or an extreme weather.

In case of the realization of a 100% guarantee, the subscribed period will be prolonged by a thousandfold of the failure duration.

The length of a failure duration is counted from the registration of the failure by a customer (by e-mail or by phone) to the time of the problem elimination. The subscribed period can be prolonged within the guarantee just for 1 year, if a failure duration is longer than 12 hours or if a failure duration is shorter than 12 hours, it can be for 3 months.

Order web hosting

 

What do you value most?

1. 100% uptime guarantee

We make great efforts to ensure your websites and emails operate without any downtime.

2. Loyalty program

Loyal customers receive lower pricing and many other benefits.

3. We know how to help you

No one can beat our level of technical knowledge and service.

4. Jet-fast

Instant domains and hosting - in less than ten minutes. Yes, it is possible. Experience it for yourself!

5. Fantastic support

Everything is possible. Even the processing of your request in just five minutes. 

 

What do you value most?

1. 100% uptime guarantee

We make great efforts to ensure your websites and emails operate without any downtime.

2. Loyalty program

Loyal customers receive lower pricing and many other benefits.

3. We know how to help you

No one can beat our level of technical knowledge and service.

4. Jet-fast

Instant domains and hosting - in less than ten minutes. Yes, it is possible. Experience it for yourself!

5. Fantastic support

Everything is possible. Even the processing of your request in just five minutes. 

www.

WHY CHOOSE US?
  • the world's top registrar of .sk domains
  • Slovak largest registrar of .eu domains
  • Slovak market leader in web hosting
  • tens of thousands of satisfied customers
  • millions of web sites operated
PRODUCTS
CUSTOMER SERVICE

Hotline + 421 910 96 96 01
(daily 7:30 AM - 11:00 PM)

Technical support: +421 33 29 33 500 (#2)
admin@web1.sk
Payments, invoices: +421 33 29 33 500 (#3)
faktury@web1.sk

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